Support

Nihon Kohden America is committed to providing the highest quality service in the industry. Our in-house lab allows our specialists to simulate real-time issues to ensure quick resolution to client issues. Access to our knowledge database provides our specialists with the tools needed to address problematic issues quickly and efficiently.

Patient Monitoring Technical and Clinical Support

Having a partner that can quickly solve an issue or restore interrupted service is critical to managing internal expectations and maintaining high utilization.

For non-critical issues, e-mail Patient Monitoring Technical Support at VitalSignsTechSupport@nihonkohden.com

Sleep or Neurology Technical and Clinical Support

Lean on our Support specialists to help reduce unplanned downtime, promote resilience, and enhance usability throughout your system's lifecycle.

If remote access is required, your Nihon Kohden support technician will instruct you on which button to click on and will provide you with an access code.

For non-critical issues, please e-mail Neurology Technical Support at NeurologyTechSupport@nihonkohden.com

Different Thinking for Better Healthcare.®